Your privacy and your personal information are very important to us, which is why we use our best endeavours to ensure a high standard protection of your data.

For this reason, Crowd Mobile Australia Pty Ltd, a company duly incorporated in Level 4, 44 Gwynne Street, Cremorne, 3121, Melbourne, Australia, (“we”; “us”) complies with all applicable international and national laws, provisions, guidelines, code of ethics and other obligatory provisions whatsoever.
These principles are designed to protect the privacy of individuals and the confidentiality of personal information by regulating the way personal information is managed.

Moreover, we are keen to inform you in the following on how we collect, use, disclose and transfer your data.
All information, which is transmitted from you to us, will be stored on servers in the European Union. Unfortunately, the transmission of information over the Internet and/or any telecommunication network is not completely safe which is why we cannot guarantee the security of data transmitted over such gateways.

We secure our website and other systems through technical and organizational measures against the loss, destruction, access, alteration or distribution of your data from unauthorized individuals and/or businesses.


By using the service and/or website or otherwise providing information to us, you consent to the processing of such information as stated in the following.

1 What kind of personal information do we collect?

I. The type of information we may collect and hold includes, but is not limited to, your full name, age, birthday, postal address, internet provider information, home and/or mobile phone number and all related information thereof, such as the type of your phone model, mobile operator, payment solution; furthermore bank account information, and email address.

II. The personal data also includes information regarding your usage of our website. 
In this context, we collect information about your visits to our website, e.g. the amount of data transferred.

III. Each time you access our website, the information we collect about your computer include, but are not limited to,
a. Your computer’s IP Address;
b. The date of the request;
c. Information regarding the website you used to access our website;
d. Information about the browser you are using, the operating system of your computer and/or the status of the transmitted data volume processed within a respective request

IV. All this data will be stored for a limited period of time - no longer than we actually need it and especially no longer than the respective law in the country of your residence allows us to store such (personal) information; in most countries the maximum time period is 6 months; except in the cases where we continuously need your (personal) information in order to be able to provide our services to you and/or in order to be able to properly advertise to you. Furthermore, we use this data to operate our website, particularly to identify and remove any errors on our website, and to determine how you utilize the website in order to make adjustments or improvements.

2 How do we collect personal information?

I. In particular, we collect such personal information every time you use the service, anytime you access our website, whenever you participate in one of our and/or in one of our partners’ marketing campaigns and/or during each instance in which you communicate with us in any given possible way.

II. We also use third party tools to collect information. For more information about third parties, please read § 7.

III. When entering and using our website, personal data collection is done through the use of “Cookies”. Cookies are small text files that are stored on your data network. For more information about cookies, please read below under §§ 3 and 7.

IV. Furthermore, we will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, and business cards. In some circumstances we may be provided with personal information from a third party, for example a report provided by a third party and/or one of your family members, friends etc.

3 Cookies

I. Cookies enable our systems to recognize the user’s device and make possible pre-sets immediately available. As soon as you access the platform, a cookie will be transferred onto your data network and/or the hard drive of your computer.

II. Cookies help us improve our website and provide you with a better service customized for you. They enable us to recognize your computer whenever you return to our website.

III. Information about your preferred activities are stored on the website and we endeavour to organize our website to your individual interests.

IV. You can prevent cookie storage by changing the settings of your browser. Please note that in this case, you might not be able to use all functions of our website to their full extent.

V. If you want to accept our cookies but not those of our business partners, you may adjust this option in your browser settings by clicking: “Block Cookies from Third Parties."

VI. This section and/or any other kind of mentioning of cookies within this Privacy Policy does not apply if you have not been asked, once you enter our website, whether or not you would like to be informed about the enablement of cookies. In this case, it means that we do not use cookies on this respective website or that any cookies included in our website are currently inactive and do not track any kind of information or execute any other processes whatsoever.

4 What will personal information be used for?

In particular, we use your personal information for the following purposes:  
a. To conduct our business;
b. To fulfil our duties and obligations under any contracts between you and us;
c. To comply with our legal duties and obligations;
d. To provide and market our services;
e. To communicate with you;
f. To ensure that our website is presented to you in the most effective and interesting way possible;
g) To protect any intellectual property in material within our services; and
h) To help us manage and enhance the service(s) we provide.

5 Disclosing of personal information we collect; communications

I. We do not disclose your personal information to any third party without your prior (written) consent, except in cases where we are constrained by any law and/or order to publish and/or divulge such information to any governmental and/or regulatory body or in case we need to disclose it in order to be able to provide our service to you to the full extent.

II. Once you have used our service, we may contact and communicate with you, e.g. via your mobile phone number, email address, and/or postal address etc. - depending on which information you have provided to us. By using our service you consent to such communications. Do not worry, in most cases we will only communicate with you if we are legally obligated to do so or if such communication is beneficial to you. If you no longer wish to receive communications from us at all, notify us at the addresses set out under § 6.

6 Protection and management of personal information

I. We will take all reasonable steps to ensure that the information we collect, use, disclose and transfer is accurate, complete and up to date.

II. You may request the personal information we hold about you and if you believe that it is out of date, incomplete, incorrect, or if you believe that we have not dealt with your personal information in a manner that complies with the privacy laws, you may furthermore request that it shall be updated, amended or deleted.

III. Any complaints or requests may be addressed by using one of the following contact possibilities:

Crowd Mobile Australia Pty Ltd
Level 4, 44 Gwynne Street

Cremorne, 3121, Melbourne

[email protected]

IV. We retain the right to modify this privacy statement at any time for future use. 
A respective current version is available on the website. Please visit our website regularly to find out about the current privacy policy.

7 Third parties, social plugins

I. Despite the integration, mentioning and description of third parties and social plugins, our Privacy Policy does not apply to your interactions with other websites, even if you find such links to these third party sites on our website or if we provide you with such links via SMS, by e-mail, or any other communication channel whatsoever. Therefore, you should read the privacy policies of the third party website providers to see how your private information will be treated.

In this context, we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party content. Also, if you click upon a social plugin that links you to a different website, our Privacy Policy no longer applies and you must read the Privacy Policy of the third party to see how your personal information will be handled on their respective website.

II. We reserve the right to work with business partners that support us in making our website more interesting for you. Therefore, each time you visit the website, these partner companies or we may store such partner companies’ cookies onto your data network and/or hard drive. This involves cookies that automatically delete themselves after a given period of time.

III. We cooperate with the following companies, that may collect data about this website and thereinafter use, disclose and transfer it according to their policies:

Google Analytics

We may use Google Analytics, a web analytics service from Google Inc. (“Google”). Google Analytics uses cookies. Through cookies we will regularly transfer information generated about your usage of this website onto a Google server where such information will be stored. On behalf of us, Google will use this information to analyse your usage of the website, to compile reports about website activities, and in regards to these further provide us, but not necessarily, with web related services.
In order to prevent the collection and processing of data regarding your usage of the website generated by said cookie you may download and install the available browser plugin using the following link: hl=en.


We may use a social plugin from the social network Facebook of Facebook, Inc.; the Facebook “Like” button.

This plugin is marked with the Facebook logo. Through the integration of this plugin, Facebook may receive the same information we receive from you through your use of our website. This information may be transferred directly from your browser onto a Facebook server where it will be stored. To read about the data collection purpose and the further processing including the use, disclosure and transfer of your data through Facebook, as well as your corresponding rights and setting options to protect your privacy, please see the Privacy Policy of Facebook:


We may also use a social plugin from the social network Twitter of Twitter, Inc.
This plugin is marked with the Twitter logo.
The same possible processes as stated under “Facebook” may apply to Twitter.
To read about the data collection purposes and the further processing including the use, disclosure and transfer of your data through Twitter, as well as your corresponding rights and setting options to protect your privacy, please see the Privacy Policy of Twitter:


We may also use a social plugin from the social network YouTube of YouTube, LLC.
This plugin is marked with the YouTube logo.
The same possible processes as stated under “Facebook” may apply to YouTube.
To read about the data collection purposes and the further processing including the use, disclosure and transfer of your data through YouTube, as well as your corresponding rights and setting options to protect your privacy, please see the Privacy Policy of YouTube: